Welcome to ASM HERMES!

Everything you need to know about Alemba Service Manager 10.6, HERMES. You'll love it..

Getting Started with HERMES

We're busy adding new pages but if there's anything you'd like us to cover or expand on specifically, let us know by Submitting Feedback. You will find links at the top and bottom of each page.

Most Recent Content Updates, Changes, or Additions

• This list is not comprehensive.

• Multiple pages could be impacted in these documentation updates.

• To see the content, simply type the keyword found in the "Search Term" column into the search option above.

Date of Change	Summary of Change	Search Term(s)	Version/Release
27 MAR 2025	ASM Polling Services: HTML Processor and Webhook	Windows Services, ASM Services, Services, Polling, Polling Services	10.6.8.13624
25 MAR 2025	IPK Workflow Rules and Call/Ticket Automation	IPK Workflow	All
11 MAR 2025	Numeric Field Calculations	Calculation, or Calculations	FEB 2025 MR
26 FEB 2025	Connector Builder for MS Intune	Intune	10.6.5
26 FEB 2025	Connector Builder for AS Azure AD	Entra, Entra ID	10.6.5
20 FEB 2025	Followers	Follow	10.6.8.15038
20 FEB 2025	Purge Records	Purge	10.6.8.15038
19 FEB 2025	Configure Time Limited Approvals	Time Limited	All Releases
13 FEB 2025	MS Azure DevOps Connector Configuration	devops	10.6.8 GA
12 FEB 2025	Analytics Settings	Analytics	10.6.8.15038
31 JAN 2025	Stakeholder and CC Recipients (Email All) capability	Email All	10.6.8.14253
29 JAN 2025	User Update Functionality	User Update Status, Call Status Title	10.5.7
26 JAN 2025	Prevent Past Date Selection	"Disable Past Date" Field Property	10.6.8.15038

Not sure where to start? Look at our installation guide:

HERMES Installation Guide

Anything else? Use that search function! Happy browsing!