# Preview Features/Advanced Options

- [Settings](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/settings.md)
- [Multi Language](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/settings/multi-language.md): Alemba supports full translation of the Self-Service Portal into any language and qualitative multilingual communication by dynamic translation of content for incoming/outgoing Emails.
- [Languages](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/settings/multi-language/languages.md): You can use this section to update Portal labels and services titles
- [Portal Label Language Updates](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/settings/multi-language/languages/portal-label-language-updates.md)
- [Service Title Language Updates](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/settings/multi-language/languages/service-title-language-updates.md)
- [Call Activities](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/settings/call-activities.md): Create activity items for calls, much like an activity checklist. Analysts can close activity items as they complete them, which ensures the correct process is followed.
- [Enable Active Directory Mappings to Sub Groups](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/settings/enable-active-directory-mappings-to-sub-groups.md): When this setting is enabled, source definitions for Active Directory integrations will include an option to cascade all person mappings to their sub groups
- [CTI](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/settings/cti.md): Alemba Service Manager (ASM) provides Computer Telephony Integration (CTI) functionality to enable ASM Analysts to more easily identify the User of the Support Call from the Caller ID.
- [Setting up the Alemba Service Manager CTI](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/settings/cti/setting-up-the-alemba-service-manager-cti.md): For CTI to function, it must be turned on in Alemba Service Manager Administration.
- [SignalR Scale Out Options](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/settings/signalr-scale-out-options.md): SignalR is a free and open-source software library for Microsoft ASP.NET that allows server code to send asynchronous notifications to client-side web applications.
- [External Chat tool Integrations](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/settings/external-chat-tool-integrations.md): You may use other chat Tools rather than the built-in ASM Chat Tool.
- [Portal Settings](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/portal-settings.md): Portal Settings provide options to streamline the Self Service Portal and simplify the User experience.
- [Global Search](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/global-search.md): The Global Search settings allows you to specify the number of results to display
- [Chat Bot](/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/preview-features-advanced-options/chat-bot.md): ASM Self Service has a virtual analyst/chatbot capability that allows customers to interact with the bot before deciding the next course of action.