> For the complete documentation index, see [llms.txt](https://docs.alemba.com/asm-hermes/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.alemba.com/asm-hermes/integrate/managing-integration/connectors-to-asm-core/microsoft-alemba-itsm-connector.md).

# Microsoft Alemba ITSM Connector

{% hint style="info" %}
Alemba is currently reviewing and updating the whole of the connector section, including all subsections.  Expect this section to be updated by end of June, 2025.
{% endhint %}

The following page details the Alemba ITSM Connector certified by the Microsoft.

{% embed url="<https://learn.microsoft.com/en-us/connectors/alembaitsm/>" %}

## Establishing the Connection

<figure><img src="/files/2uhVtkkBZFyN7BgczyH0" alt=""><figcaption><p>Defining the connection</p></figcaption></figure>

{% hint style="info" %}
To be able to create a connection to our ASM API, you will need a technical analyst created in ASM to be used for these kind API communications.
{% endhint %}

* **Connection Name**: Unique name for the connection
* **Alemba Service Management URL**: URL of the ASM you would like to connect to. {protocol}://{server-name/ip}/{system-name}
* **Username:** the technical analyst's login ID
* **Password:** the technical analyst's login password


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.alemba.com/asm-hermes/integrate/managing-integration/connectors-to-asm-core/microsoft-alemba-itsm-connector.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
