Microsoft Alemba ITSM Connector

Alemba is currently reviewing and updating the whole of the connector section, including all subsections. Expect this section to be updated by end of June, 2025.

The following page details the Alemba ITSM Connector certified by the Microsoft.

Establishing the Connection

Defining the connection

To be able to create a connection to our ASM API, you will need a technical analyst created in ASM to be used for these kind API communications.

  • Connection Name: Unique name for the connection

  • Alemba Service Management URL: URL of the ASM you would like to connect to. {protocol}://{server-name/ip}/{system-name}

  • Username: the technical analyst's login ID

  • Password: the technical analyst's login password

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