> For the complete documentation index, see [llms.txt](https://docs.alemba.com/asm-hermes/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.alemba.com/asm-hermes/itsm-solutions/asm-solutions/business-continuity-planning.md).

# Business Continuity Planning

This section is designed to show you how to take the capabilities of ASM and leverage them to solve your own business and process issues.  Each section gives a condensed, self-guided workshop on implementing the given capability.  Many times, the content will refer you to specific ASM Product Documentation pages, rather than repeat what has already been documented. 

{% hint style="info" %}
Contact Professional Services at <info@alemba.com> if you want more information, details, or design specifics.
{% endhint %}

## Scope of BCP

The scope of Service Continuity Management includes:

1. Performing Business Impact Analysis to quantify the impact of service unavailability to the service provider and service consumers.&#x20;
2. Developing service continuity strategies and integrating them into the business continuity management strategy, if relevant. This should include elements of risk-mitigation measures as well as the selection of appropriate and comprehensive recovery options.&#x20;
3. Developing and managing service continuity plans and providing a clear interface to business continuity plans, if relevant.&#x20;
4. Performing exercises and testing the service continuity plans invocation in case of disaster.

In ASM - You can create a Business Continuity Plan Document (Request) that will both invoke and propose plans.  These can be set to the services to which they apply and then will in turn, invoke the correct Service Continuity plan based on the details.  This will also work in reverse.  Below are some examples of this configuration.

**Workflow Administration Tasks:** Build a workflow according to your own processes.  Below is an example of the workflow:

<figure><img src="/files/lgZ7CGzAzkZ7WNqRlYRW" alt=""><figcaption></figcaption></figure>

## To communicate and Notify when plans have been enacted

[Managing Bulletins](/asm-hermes/use-asm/using-asm-core/the-bulletin-board/managing-bulletins.md)

## See Also

[Managing Service Actions](/asm-hermes/use-asm/using-asm-core/managing-your-cmdb/managing-your-service-portfolio/managing-service-actions.md)

[Workflow Template Administration](/asm-hermes/setup-and-configure-asm/configuring-your-system/workflow-template-administration.md)

[Building Screens in ASM Designer](/asm-hermes/setup-and-configure-asm/configuring-your-system/configuring-screens/building-screens-in-asm-designer.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.alemba.com/asm-hermes/itsm-solutions/asm-solutions/business-continuity-planning.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.