# Planning Knowledge Management

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Contact Professional Services at <info@alemba.com> if you want more information, details, or design specifics.
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The main things to consider when planning to implement KM is:

* [ ] Will any of the content be available to the customer/user community?
* [ ] Will there be a KM team and moderators or will it be self-documenting
* [ ] What kinds of articles will I want?
* [ ] Will we need to import articles (contact Alemba Support)?
* [ ] How will it be maintained - what is the frequency that articles will need to be reviewed
* [ ] How will we handle notifications, Feedback and updates?
