ASM Video Library
Browse the videos below for quick access. Many videos will auto-run with a voice over, while others will require your interaction to advance. Flashing hotspots generally indicate input needed.
Most videos are under 10 minutes in length. Some of the more advanced topics are longer, but no video is longer than 20 minutes as a general rule.
Videos span a number of ASM versions and all capabilities may not be fully represented.
We are busy adding new capabilities to ASM and new videos all the time! If the capability you are interested in learning more about is not represented with a video or the video doesn't match your version, you can:
Contact Alemba Support for assistance or to request a video specific to your needs (we will put that video at the top of our to-do list for you)
Browse the ASM Product Documentation for your given version to get specific information relevant to your release.
The product documentation is always updated at release, but video series may be delayed for a number of reasons.
Capability Overviews
This section represents videos from various sources and including sales material used to demonstrate the given capability of ASM. Some links represent dropbox shared links. You may need to enable access in your browser to dropbox or, if your organization has blocked Dropbox you may not be able to access those videos.
ASM Service Request Management
ASM Service Level Agreements (SLM)
ASM Mobile Responsive Interfaces
ASM Testing and Validation Capability
ASM Capacity Management Capability
ASM Data Purge, Automated and Manual
Recorded Demo's
ASM Self Service (20 Minute Demo Dropbox Link)
Azure Entra Connector Demo (27 minute How-To Dropbox Link)
MS Teams CoPilot ChatBot Integration (2 minute Demo Dropbox Link)
MS Teams Integration (6 minute How-To Dropbox Link)
Managing your Calls/Tickets
Enable Call Activities (Pre 10.6.8.14627)
Using/Managing Call Activities (Pre 10.6.8.14627)
Workflow Management/Change Management
About Workflow - Getting Started
Creating a New Workflow Template
Linking Custom Screens to a Workflow Template
Configuring and Managing Change Calendars - FSC
Workflow Security
Configuring Workflow Management Groups
Workflow Management Security Role: Limit Request Takeover
Grant Permission to See Resource Manager
Risk
Create and Add Custom Risk Questions
Resource Management
Integrations
CSV File Setup (Silent, interactive video short)
Azure Entra Connector (27 minute How-To Dropbox Link)
MS Project Online/Managing Projects
Using the MS Project Online Integration
Create a New MS Project Online Project
Viewing your MS Project Online/Project Portfolio
Grant Permission to See Resource Manager
Surveys
Building out your survey module
For configuring Native and Custom Third-Party Survey Systems and integrations.
Chat
MS Teams CoPilot ChatBot Integration (2 minute Demo Dropbox Link)
MS Teams Integration (6 minute How-To Dropbox Link)
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