# Request Implementation Profiles

Implementation Profiles are linked to Request Implementation States. When an Analyst selects an **Implementation State** on completing a request, the Implementation Profile list shows the profiles linked to the Implementation State.

### Creating a Request Implementation Profile

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### Before you start

You must have **Workflow Management Set Up** enabled within your General Access Security Role to work with request implementation profiles.

You should ensure that the required request implementation states are defined before you define a request implementation profile.

As some parameters are read from the database at application start-up, you should always make changes to settings when there are no Analysts logged on to the system.
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1. Select ≡ > **Admin** > **System Administration**. The System Administration window appears. In the Explorer pane, expand **Workflow Management**.
2. Select the **Request Implementation Profiles** option. The **Request Implementation Profiles** window appears, displaying all existing profiles.
3. Select **Add** in the **Tier 1 table**. A blank row is inserted into the table.
4. Type the name of the profile.
5. From the drop-down list in the **Status** column, select a request implementation state for this profile.
6. To create a second tier, make sure that the second tier is selected.
7. On the **Tier 2** table, select **Add** and click inside the blank row.
8. Type the name of the second tier. You can link any number of second tiers to a first level tier.
9. Repeat for any other sub-profiles you want to create.
10. Select to save the changes. Provide the Change Reasons if prompted to do so.

### Deleting a Request Implementation Profile

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If you delete a Tier 1 profile that has linked Tier 2 profiles, all the linked profiles will also be deleted.

You cannot delete the system-defined default profile.
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1. Select ≡ > **Admin** > **System Administration**. The System Administration window appears. In the Explorer pane, expand **Workflow Management**.
2. Select the **Request Implementation Profiles** option. The **Request Implementation Profiles** window appears, displaying all existing profiles.
3. Select the Tier 1 or Tier 2 profile you want to delete.
4. Select the Delete icon. If you attempt to delete the system default, you will receive a warning message. If you delete profiles with lower tiers, the lower tiers will also be deleted. You will receive a warning message and will need to confirm the deletion.
5. Select to save the changes. Provide the Change Reasons if prompted to do so.