# Request Implementation States

### Creating an Implementation State

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### Before you start

You must have **Workflow Management Set Up** enabled within your General Access Security Role to work with request implementation states.

You must define the request implementation states prior to using them in request implementation profiles.
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1. Select ≡ > **Admin** > **System Administration**. The System Administration window appears. In the Explorer pane, expand **Workflow Management**.
2. Select the **Request Implementation States** option. The **Request Implementation States** window appears. This consists of a browse table listing the implementation states and an **Implemented** checkbox to indicate whether this state denotes a request that has been implemented (completed successfully). You can adjust the column widths if required.
3. Select the New Icon. A blank row is inserted in the browse table.
4. Type the name of the implementation state you want to create. If you want this state to denote a successfully completed request, select the checkbox in the **Implemented** column. If not, clear the checkbox.
5. Select to save the changes. Provide the Change Reasons if prompted to do so.

You must now link the implementation state to an implementation profile through the Request Implementation Profiles Admin window. Otherwise, it will not be available for selection on the **Complete Request** window.

### Deleting an Implementation State

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You cannot delete the **Unspecified** entry. You cannot restore deleted items. You must recreate new implementation states if necessary. Existing entities linked to deleted items will display the item name with an asterisk (\*) and should be linked to an active item.
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1. Select ≡ > **Admin** > **System Administration**. The System Administration window appears. In the Explorer pane, expand **Workflow Management**.
2. Select the **Request Implementation States** option. The **Request Implementation States** window appears.
3. Select the state you want to delete. Select the Delete icon. If you attempt to delete the system default, you will receive a warning message.
4. Select to save the changes. Provide the Change Reasons if prompted to do so.