# Activity Log

{% hint style="info" %}

### Before you start

You must have **System Set Up** selected in the Admin tab of your **General Access security role**.

The period used to define how long event information is stored in the activity log is configured using the **Expire Event Messages field** in the System Settings window.
{% endhint %}

1. Select the Menu button, then **Admin**, then select **System Administration**. The System Administration window appears.
2. In the Explorer pane, expand **System**, then select **Activity Log**. The **Activity Log** window appears. 

At the top of the window there are fields in which you specify the activity log you want to view:

<table data-header-hidden><thead><tr><th width="163"></th><th></th></tr></thead><tbody><tr><td><strong>Event Source</strong></td><td>Select from the drop down list of event sources:</td></tr><tr><td><strong>Date/Time operator</strong></td><td><p>The date for which you want to view the activity.</p><p>Starting the HERMES 10.2025.Q4 (10.6.9 GA Release) the Administrators can define specific time ranges within a single day and apply this operator across all Activity Log Events.<img src="/files/6gH1nL92VsmqCrTkAT0o" alt=""></p></td></tr><tr><td><strong>View Type</strong></td><td>Use the radio button to select the type of activity you want to view</td></tr></tbody></table>

| API                | <p>Events relating to the ASM Core API. See the <strong>API documentation</strong> for more information.</p><p>To improve system performance, API information and warning messages can be excluded from the Activity Log by configuring System Settings registry keys. Contact Alemba® Support for more information.</p> |
| ------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Auto Closed        | Information about calls automatically closed by rules configured in Configuring Call Auto Close Rules. The Activity Log contains a record for each call closed and includes the call number and the name of rule which closed it.                                                                                        |
| Config Portability | <p>Information about configuration data imported or exported through configuration portability.</p><p>The Windows Server Event Log records warning and events in more technical detail than the Activity Log. It will also display details of database and SQL related errors.</p>                                       |
| Emails             | Email messaging events                                                                                                                                                                                                                                                                                                   |
| External Interface | Information about calls logged through email as well as tasks closed by an email                                                                                                                                                                                                                                         |
| Log In             | Logins by Analysts                                                                                                                                                                                                                                                                                                       |
| Log Out            | Logouts by Analysts                                                                                                                                                                                                                                                                                                      |
| Pager/SMS          | Pager messaging events                                                                                                                                                                                                                                                                                                   |
| Query Engine       | Queries run against the server. When you are in Query mode there is an additional button that appears, Show SQL. Selecting this button will create a popup window displaying the SQL query for the currently selected row                                                                                                |
| Text Indexing      | Information about any text indexing process that was run on the system                                                                                                                                                                                                                                                   |

3\. If your system is partitioned and you want to filter your view by a specific partition, select a partition from the Partition list on the far right of the window.

4\. You can choose from the following actions from the **Activity Log** window:

<figure><img src="/files/5wQV9BE19iATXLyvYnha" alt=""><figcaption></figcaption></figure>

5\. Select the **Clear Date’s Events** toolbar button to clear all events from the table for the selected date. &#x20;

<figure><img src="/files/qi3tubO4KLve35FktdVg" alt=""><figcaption></figcaption></figure>

6\. In the message asking you if you want to delete all events prior to the selected date, select from:

<table data-header-hidden><thead><tr><th width="176"></th><th></th></tr></thead><tbody><tr><td>Yes</td><td>To delete all events prior to the selected date</td></tr><tr><td>No</td><td>To delete the events for the selected date</td></tr><tr><td>Cancel</td><td>To return to the events view without deleting any set of events</td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.alemba.com/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/system-settings-menu/activity-log.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.