# Generating an ASM statistics report

The statistics may include: metadata on system usage, summary statistics, ASM file versions and server version information. This information is used solely by Alemba® for troubleshooting and improving the product. 

{% hint style="info" %}
**Applicable to Systems below HERMES (ASM Version 10.6)**

**Alemba® cannot identify or contact individual users from this information.**

The ASM Statistics Tool gathers information from all ASM System servers that are connected to the **same** database, with ASM Administrative Service running. 

Results from each server are included in the report.
{% endhint %}

{% hint style="warning" %}
You must grant the following permissions to the ASM System SQL database account:\
VIEW DATABASE STATE permission for the ASM database\
VIEW SERVER STATE permission on the database server
{% endhint %}

To generate a System Statistics report:

1. Select Menu, then **Help**, then **ASM Statistics**.
2. The ASM Statistics window appears.
3. If required, in the **Additional Email Address** field, you can specify an additional email recipient address.
4. The ASM System automatically sends the report to Alemba® Support.
5. Select **Execute** to generate and then email the report.

   Alemba®. To cancel the report, select **Cancel**.
6. Select **Close** to close the window.

Reports are stored here by default: c:\Program Files\Alemba\ASM\SystemName\Log

Users can participate in ASM development by submitting monthly system statistics to Alemba®, who analyze it for usage patterns and identify and prioritize enhancements and new features. For more information, see **System Settings** on page 1.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.alemba.com/asm-hermes/use-asm/using-asm-core/getting-started/generating-an-asm-statistics-report.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.