# Viewing Event Transactions from a Call or Request

{% hint style="info" %}
If event transactions are defined for the call or request, an orange square indicator appears next to the Events option.
{% endhint %}

Select the **Events Explorer** option.

The External Events windowdisplays information about the external system that generated the event for which the call or request was logged (the name of the source, event type, mapping and instance of the event), as well as a summary of transactions exchanged between ASM and the external system in relation to this event.

The browse table lists the transactions between ASM and the external system, including:

<table data-header-hidden><thead><tr><th width="242.5"></th><th></th></tr></thead><tbody><tr><td>Date/Time</td><td>the date and time the transaction was sent</td></tr><tr><td>Origin</td><td>the name of the system that sent this transaction (either ASM or the external source)</td></tr><tr><td>Transaction Type</td><td>the type of transaction that was sent (acknowledge, update, notify, close, and so on)</td></tr><tr><td>Details</td><td>the contents of the transaction (if any)</td></tr><tr><td>Status</td><td>the status of the transaction (Succeeded or Failed)</td></tr></tbody></table>


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