# Watch Call Watching a call allows you to keep it in your workload queue and to receive updates without the need to take it out of another agents queue. Watched calls appear in your **Calls Outstanding** view.

## To watch a call 1. From Call search Results, click the Watch Icon in the toolbar:

2. From within a call, click the Watch icon in toolbar:

## To Remove a Watch To remove a watch, click the UnWatch icon found next to any watch icon in all toolbars:

### Rewatching a Call If you remove a watch on a call, but then want to place a watch on this call again, click the call watch icon again. ## See also {% embed url="" %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.alemba.com/asm-hermes/use-asm/using-asm-core/managing-your-tickets-calls-and-ipk/working-with-calls/watch-call.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.