# Closing Your Tickets

To Close your own ticket:

1. Log in to the Self Service Portal and locate the ticket you want to close
2. When the ticket review loads, click the "Close" button

<figure><img src="/files/RD8efrCsnAepmhkhZ2EO" alt=""><figcaption></figcaption></figure>

3. The Closure screen will load prompting you to specify the closure details.  Complete the fields with the most sensible values, and then click "Close" at the bottom of the screen.

<figure><img src="/files/cUKxrF8XwmZoaLqHjpbc" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.alemba.com/asm-hermes/use-asm/using-the-self-service-portal/logging-and-reviewing-tickets-and-tasks-approvals/closing-your-tickets.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
