# Password Expiry

Self Service Portal is highly configurable, and you may not see all of the fields described, they may have different names, or your system administrator may have added further fields to meet your business needs.

If your password has expired, the **Password Expiry** page appears after you have logged on. You must change your password before you can access Self Service Portal.

1. Type your old password in the **Old Password** field. This is the password you used to log on.
2. Type your new password in the **New Password** field.
3. Passwords are case sensitive.
4. Re-type your new password in the **New Password Confirm** field.
5. Click **OK**. A confirmation appears to acknowledge you have successfully updated your password.


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