# Designing/Configuring your System Whether that means creating dynamic screens that display particular fields or make them mandatory depending on circumstances, to call and workflow templates that reflect the information that your service desk needs to capture to ensure smooth and efficient User support, the system can be configured to match your organizations needs exactly. As system administrator, you can configure the system for your entire organization, or partitions within it, in any of the following ways: * ASM Designer * Call templates * Workflow templates {% hint style="info" %} This aspect of system design differs significantly from the features described in [Personalizing your System](broken://pages/KQYelRdF3WOSVQWQcgs7), as they impact everyone who uses the system/partition in which the changes are made. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.alemba.com/asm-legacy-product-documentation/setup-and-configure-asm/designing-configuring-your-system.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.