Availability Management Security Roles
You can control permissions for viewing, creating and updating Outages, Schedules and viewing Availability Data for CMDB items using the Availability Management security roles.
Display the Availability Management Security Roles details window, if it is not already on screen.
Assign the permissions you want for the security role
Create Outage From Call | Analysts with this role can create an outage record while logging an incident |
Create Outage From Task | Analysts with this role can create an outage record from a task |
Create Outage From Request | Analysts with this role can create an outage record from a request |
Outage Update | Analysts with this role can update the details of an outage |
Browse Outages | Analysts with this role can browse through a list of outages and view their details |
Create Schedules | Analysts with this role can create availability schedules |
View Availability Data | Analysts with this role can view the availability information for CMDB items. Selecting this option enables the Availability option on the CMDB Item Explorer |
Set Schedules and Targets | Analysts with this role can set the availability for CMDB items, and set targets against the availability |
Set Public Holidays | Analysts with this role can designate a defined period as public holiday/s in the availability schedule |
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