About the Polling Services
All ASM services must use the same service account, which must have access to the database.
The following ASM services are installed automatically when you run the installer:
Administrative
Parent service for all ASM Core services
AI Ops
Processing AI Ops rules
Config Portability
Processing configuration portability export and import
Connector
Service for connectors, such as Federated CMDB and Event Management
Core
A number of tasks, including:
Executing escalation and depreciation tasks
Sending Knowledge review notification
Sending Bulletin Board activation notification
Creating scheduled requests
Activity log and session expiry tasks
Creating Calls or Requests when CMDB thresholds are exceeded
Custom
A polling service for customizations that require polling
Escalation
Processing service level management events
Integration
The ASM Core Integration Polling Service must be running for scheduled scans to run on Federated CMDB sources in the defined period. Event Management events are detected through the polling service and are not dependent on integration scheduling.
KB Import
Service for importing files to create Knowledge Articles
Messaging
A number of tasks including:
Generating user surveys
Sending and receiving email and pager messages
Workflow
Activating Tasks, including:
Reset delay times
Close delay tasks when target time is reached
Close active tasks set to auto close
Activate task dependencies on closure
Close redundant tasks
Reopen recursive tasks
Setting the polling service startup type
A service can start automatically or manually. You set this up on the Services window.
Open Control Panel from the Windows Start menu.
Select System and Security and then Administrative Tools.
From the Administrative Tools list, select Services to bring up the Services window.
Right-click the service you want to set, and select Properties from the menu displayed.
The <Service Name> Properties window appears.
From the Startup type list, select:
Automatic to start the service automatically
Manual to enable system admins to run the service when required
Disabled to prevent the service from running
Some services will start automatically when the ASM Core server is re-started, if the startup type is set to Automatic.
Stopping a polling service
To manually stop a service:
Open Control Panel from the Windows Start menu.
Select System and Security and then Administrative Tools.
From the Administrative Tools list, select Services to view the Services window.
Right-click the service you want to stop, then select Stop on the shortcut menu.
Last updated