Knowledge Document Import
In ASM, you can import knowledge documents from a public directory.
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In ASM, you can import knowledge documents from a public directory.
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All documents imported will come in as abstracts and all article parameters (Profile, Status, etc) will be set to the default values.
Go to System Admin ->Knowledge Bank -> Knowledge Document Import
Tick the "Enabled" box.
Set the Frequency of your scan
Add the directories you want scanned.
Ensure the Service is running and restart it.
Ensure the Service Account has access to the directory being scanned.
Ensure the default status and Type are viewable and that moderated is ON so that the article will import with the correct properties.