# Viewing Bulletins

You can:

* Search for specific bulletins within Admin
* Display a list of bulletins on a bulletin board
* View bulletins on internal message pop up windows

### Viewing Bulletins from the Bulletin Board <a href="#viewing" id="viewing"></a>

You can display a list of current bulletins on the bulletin board, and view any one of them in more detail.

{% hint style="info" %}

### Before you start

To view the bulletin board, you must have **Read** selected in your Bulletin Board Security Role.

To view objects attached to a bulletin, you must have **Object View** selected in your Bulletin Board Security Role.

Bulletins can be restricted to certain groups and partitions. You will only be able to see those bulletins to which you have access.
{% endhint %}

1. Select the menu button, then select the **Bulletin Board menu group**, then select **Bulletin Board**. A list of bulletins appears in a browse table, in collapsed format. You can see the title of each bulletin, its priority and the date on which it was created. If you have this window on screen for some time, you can refresh the display to see the latest bulletins by selecting the Recycle icon. You can also print the list of bulletins by selecting the printer icon.
2. To view a bulletin's details, expand it by selecting the square, blue icon ![](https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/3CxhFfRNgBlmFeAgkJy5/image.png) to its left. More detail is given, including the description text and a list of any attachments.
3. From here you can select:

<table data-header-hidden><thead><tr><th width="123.5"></th><th></th></tr></thead><tbody><tr><td><img src="https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/AWKC90qwz6sZA23jGXFR/Screenshot%202023-03-09%20at%208.41.58%20AM.png" alt=""></td><td><p>To view the bulletin in full.</p><p>This button appears to the right of the bar containing the bulletin title.</p></td></tr><tr><td><img src="https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/s2c5B1V4OzGdSwe52ODs/image.png" alt=""></td><td><p>To forward the bulletin to an Analyst or User via email.</p><p>This button appears to the right of the bar containing the bulletin title.</p></td></tr></tbody></table>

4. Select ![](https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/j1qWQfJdlpKNTApGvKSs/image.png) . This displays the message in the **Bulletin Details** window.
5. If you cannot see all of the details, make sure that the Details are expanded by clicking the arrow next to the Details section.

<figure><img src="https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/CMr5rn4lzXNdHiIzjses/details.jpg" alt=""><figcaption></figcaption></figure>

### Searching for Bulletins within Admin <a href="#searchin" id="searchin"></a>

You can use the Bulletin Board function within the Admin section of ASM Core to search for bulletins based on a range of criteria. Some of the criteria are standard, and you can add more, depending on your needs.

{% hint style="info" %}

### Before you start

To view bulletins within Admin, you must have **Read** and **Create/Edit Own** selected in your Bulletin Board Security Role.

To view objects attached to a bulletin, you must have **Object View** selected in your Bulletin Board Security Role.
{% endhint %}

1. Display the Bulletin Administration window

* Select **Menu** and then **Admin**. From the submenu, select **Bulletin Board**.
* The **Bulletin Administration** window appears.

2. In the explorer to the left of the window, the default search criteria appear in the **Options** section. Expand it if necessary by clicking on the arrow to the left of the title **Options**. Then choose your search criteria by checking/unchecking the boxes:

<table data-header-hidden><thead><tr><th width="214.5"></th><th></th></tr></thead><tbody><tr><td>Active</td><td><p>Bulletins currently displayed on the bulletin board</p><p>You must select <strong>Active</strong> or <strong>Deleted</strong> or both. You cannot leave both options blank</p></td></tr><tr><td>Deleted</td><td><p>Deleted bulletins</p><p>You must select <strong>Active</strong> or <strong>Deleted</strong> or both. You cannot leave both options blank</p></td></tr><tr><td>Self Service Portal</td><td><p>Bulletins visible to Users on the Self Service Portal</p><p>You must select <strong>Self Service Portal</strong> or <strong>Not Self Service Portal</strong> or both. You cannot leave both options blank</p></td></tr><tr><td>Not Self Service Portal</td><td><p>Bulletins not visible to Users on the Self Service Portal</p><p>You must select <strong>Self Service Portal</strong> or <strong>Not Self Service Portal</strong> or both. You cannot leave both options blank</p></td></tr><tr><td>Ext Supplier Portal</td><td><p>Bulletins visible to external contacts on the portal</p><p>You must select <strong>Ext Supplier Portal</strong> or <strong>Not Ext Supplier Portal</strong> or both. You cannot leave both options blank</p></td></tr><tr><td>Not Ext. Supplier Portal</td><td><p>Bulletins not visible to external contacts on the portal</p><p>You must select <strong>Ext Supplier Portal</strong> or <strong>Not Ext Supplier Portal</strong> or both. You cannot leave both options blank</p></td></tr><tr><td>Expired</td><td><p>Bulletins which have been removed from the Bulletin Board and can no longer be viewed</p><p>You must select <strong>Expired</strong> or <strong>Not Expired</strong> or both. You cannot leave both options blank</p></td></tr><tr><td>Not Expired</td><td><p>Bulletins which have not been removed from the Bulletin Board and can be viewed</p><p>You must select <strong>Expired</strong> or <strong>Not Expired</strong> or both. You cannot leave both options blank</p></td></tr><tr><td>Partition</td><td>Bulletins which have been posted for a specific partition.  (You can only view bulletins for those partitions to which you have access.)</td></tr><tr><td>Include Deleted Field Values</td><td><p>Include deleted values for selected fields.</p><p>If, for example, your system administrator deleted “Network Administrators” for the IPK Group field, you can still search for bulletins using this value by selecting <strong>Include Deleted Field Values</strong> . The IPK Group list will be updated to include the value “Network Administrators”</p></td></tr></tbody></table>

3. Complete any additional customized search criteria you require by adding them from the cog at the top

<figure><img src="https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/UfJuvAgy6AbdJat6393e/cog.jpg" alt=""><figcaption></figcaption></figure>

3. Select **Search** at the bottom of the explorer. The results are displayed in a browse table. From here, you can do any of the following, using the buttons on the toolbar:

<table><thead><tr><th width="167.5">Select</th><th>To...</th></tr></thead><tbody><tr><td><img src="https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/vdYyQyVGrTToOf9v0dxN/image.png" alt=""></td><td>Hide the search panel. Select it again to redisplay the panel.</td></tr><tr><td><img src="https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/hcM4MgXgcfkoU729e5CB/image.png" alt=""></td><td>View a selected entry.</td></tr><tr><td><img src="https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/tucGbWpbiq1QsQUq23FH/image.png" alt=""></td><td>Delete a selected entry.</td></tr><tr><td><img src="https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/E505EaEgPPKOCqTVkNAo/image.png" alt=""></td><td>Display the latest entries</td></tr><tr><td><img src="https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/AUcM4ED4NHXEjW2UJLO3/image.png" alt=""></td><td>Adjust the column display.</td></tr><tr><td><img src="https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/HBo799RE8YrxmWPtjtpv/image.png" alt=""></td><td>Print the contents of the bulletin board.</td></tr></tbody></table>

4. Select the bulletin you want to view and then the ![](https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/hcM4MgXgcfkoU729e5CB/image.png) button on the toolbar to display the entry.
5. If you cannot see all of the details, make sure that the Details are expanded by clicking on the word **Details**.

<figure><img src="https://content.gitbook.com/content/hlW9jKl7dcDggHAPhNU9/blobs/CMr5rn4lzXNdHiIzjses/details.jpg" alt=""><figcaption></figcaption></figure>

## Viewing Bulletins as Internal (pop-up) Messages <a href="#receivin" id="receivin"></a>

As long as ASM Core is running, any new bulletin is automatically displayed on top of any other open windows in an Internal Message window.

{% hint style="info" %}

### Before you start

To receive internal messages relating to calls via the bulletin board, you must have **Available Recipient** selected in the Options tab of your IPK Management Security Role.

To receive internal messages relating to requests and tasks via the bulletin board, you must have **Available Recipient** selected in the Shared tab of your Workflow Management Security Role.
{% endhint %}

Messages are displayed automatically in the **Internal Message window**.

1. Read the message and then select **Close** to close the window. The message is automatically deleted.
2. If there are several messages that you haven’t yet viewed, the **Next** button is enabled, which you can select to view the next unread message.

{% hint style="info" %}
To delete all the messages sent to you, including those you have not read, select **Delete**. A message appears to warn you that all your messages will be deleted. Select **Yes** to confirm. This will not affect other analysts. &#x20;

The Internal Message window will automatically reappear when you receive another message.
{% endhint %}

{% hint style="warning" %}
Analysts who are marked as “unavailable” can view bulletins. However, deleted analysts cannot.
{% endhint %}


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