# Using Quick Forms

## Using Quick Forms in a Call

The quick form linked to a specified call type will automatically load when that type is clicked.  For example, if a quick form is linked to 3CX Telephone issue and it is the issue selected on the call, the quick form will load automatically and display the required questions or information that must be captured. 

If more than one quick form is linked to a call type, the analyst will be presented with the option to select the correct form.

{% hint style="warning" %}
This is distinctly different from Scripting:

1. Scripting provides troubleshooting a possible solutions based on a given answer.
2. With Scripting, the analyst would need to first access the links menu and then select the correct script for the type of call logged (See "Scripting" for more information).
   {% endhint %}

![](/files/qbG9JrLFfmcRjnRp9RHh)


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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.