Stakeholder Roles

The Stakeholder Roles windows in administration enables you to add, delete and rename roles for stakeholders linked to CMDB entities.

Stakeholders are Analysts, Users and organizations with an interest in a particular Call, Request, CI or Organization.

Creating a Stakeholder Role

Before you start

You must have CMDB Setup enabled within your General Access security role in order to configure any CMDB administration settings. Depending on if or how your system is partitioned, ensure that you are working in the correct partition.

2. In the Explorer pane expand CMDB.

3. Select the Stakeholder Role group that wish to define from the list in the Explorer pane to open the window.

2. In the Name list, type the name or description of the new stakeholder you want to create to the stakeholder list.

3. Repeat these steps for each stakeholder you want to create.

Renaming a Stakeholder Role

2. In the Explorer pane expand CMDB.

3. Select the Stakeholder Role group that wish to define from the list in the Explorer pane to open the window.

4. Select the Stakeholder Role you want to rename. The entry is highlighted.

5. Type the name you want to assign for the selected stakeholder.

Deleting a Stakeholder Role

You cannot reverse this procedure. If you delete a stakeholder by mistake, you have to re-create the entry by creating a new stakeholder.

2. In the Explorer pane expand CMDB.

3. Select the Stakeholder Role group that wish to define from the list in the Explorer pane to open the window.

4. Select the Stakeholder entry you want to delete from the list by selecting on it.