Screen Sets for Requests, Tasks and Approvals

By default, only one screen set is available for requests, one for tasks, and one for approvals. However, you can define more.

Custom screens can be created without limit, and associated to individual workflows, tasks, and approvals.

Creating a Screen Set

Before you start

You must have Workflow Management Set Up enabled within your General Access Security Role to work with screen sets.

  1. Select ≡ > Admin > System Administration. The System Administration window appears. In the Explorer pane, expand Workflow Management.

  2. Select the appropriate menu option.

    • Request Screen Set - Screen Sets for Requests

    • Task Screen Set - Screen Set ofr Tasks

    • Approval Screen Set - Screen sets for Approval Tasks

    • User Approval Screen Set - Screen set for User Approval Tasks

    • Closure Task Screen Set - Screen sets for Closure Tasks

    • External Supplier Screen Set - Screen sets for External Supplier Tasks

  3. A browse table appears, listing the existing screen sets. Select to display the <Entity> Screen Set Details window. (The fields displayed will vary slightly depending on the type of screen set.)

  4. Type the name you wish to specify for this screen set in the Name field. This field is mandatory, as indicated by the asterisk.

  5. Complete the details:

Assign Partition

This field is only displayed if your system is partitioned and enabled for request screen set partitioning.

Select the partition you want to assign to the screen set from the drop-down list.

Task and Approval screen sets inherit the partition from the associated request screen set.

Request Screen Set

Select the existing request screen set you want to associate with the new task, approval , User approval, or closure, etc screen set.

If your system is enabled for request screen set partitioning, the partition is inherited from the associated request screen set.

Linked Tasks default Screen Set

This field is only displayed if you are adding a request screen set.

Select the existing task/approval screen set you want to associate with the new request screen set.

Screens

The browse table displays the screens, forms, and message templates in this screen set. By default, a new screen set inherits the screens, forms, and templates from the default (parent) screen set.

If you have permission to configure screens using the ASM Designer, you can select Open Designer at the top of the window to configure or create screens in this screen set.

Select to save the changes. Provide the Change Reasons if prompted to do so.

Request Screen Sets must be selected in the Multiple Screen Sets section of the Workflow Management Settings window to allow Analysts to switch between request screen sets when in a request or workflow template.

Multiple Task Screen Sets must be selected in the Multiple Screen Sets section of the Workflow Management Settings window to allow Analysts to switch between task or approval screen sets when in a task or approval.

Updating a Screen Set

  1. Select ≡ > Admin > System Administration. The System Administration window appears. In the Explorer pane, expand Workflow Management.

  2. Select the appropriate menu option:

  3. A browse table appears, listing the existing screen sets. Select the screen set you want to edit and then select .

  4. In the Screen Set Details window, overwrite the name if you wish to change it, and the partition, if appropriate. Then update the rest of the details, as necessary.

  5. Select to save the changes. Provide the Change Reasons if prompted to do so.

Deleting a Screen Set

If you delete a screen set, any custom screens associated with that screen set are also deleted and will appear annotated with [Deleted] in the inactive list of screens in the ASM Designer. Any message templates are removed from the Message Type Map window. The deleted screen set is no longer available to be applied to a workflow, request, task or approval. However, any existing entities using the screens in the screen set will continue to use those screens.

You cannot delete the system defined screen set.

  1. Select ≡ > Admin > System Administration. The System Administration window appears. In the Explorer pane, expand Workflow Management.

  2. Select the appropriate menu option:

  3. A browse table appears, listing the existing screen sets. Select the screen set you want to delete.

  4. Select the Delete icon. If you attempt to delete the system default, you will receive a warning message. For other screen sets, you will receive a warning message telling you that there may be customized screens associated with the screen set.

  5. Select Yes to continue with the deletion.

  6. Select to save the changes. Provide the Change Reasons if prompted to do so.

Restoring a Deleted Screen Set

  1. Select ≡ > Admin > System Administration. The System Administration window appears. In the Explorer pane, expand Workflow Management.

  2. Select the appropriate menu option:

  3. From the browse table, select Show Deleted.

  4. From the browse table of deleted entries, select the screen set entry you wish to restore.

  5. The restored screen set appears when you select the Show Active option.

  6. Select to save the changes. Provide the Change Reasons if prompted to do so.