Configuration Management Security Roles

You can use the Configuration Management Security role to allow permissions for managing configuration items, services and related entities within the CMDB.

It also includes permissions for viewing, creating, updating and deleting CMDB item details, attaching objects to CMDB items and forms. This is where you would manage such roles as Change Manager, Configuration Manager, Service Portfolio Manager and Service Request Catalog Manager.

Before you start

You must have Security Roles setup selected in the Admin tab of your own General Access security role before you can assign or remove permissions for any security roles.

1. Display the Configuration Management Security Roles details window, if it is not already on screen.

2. Select the Menu button, then Admin, then select System Administration.

   The System Administration window appears.

3. In the Explorer pane, expand Security Roles, then select Configuration Management. All existing Configuration Management security roles are displayed.

4. Assign the global permissions for the security role:

Permissions

Having set the global permissions, you can use the tabs to set specific permissions.

Each tab contains options for viewing, creating, updating and deleting CMDB entities as well as viewing and adding stakeholder information and managing objects. More specifically, the tabs are organized as follows:

Select to save the changes and close the window. Provide the Change Reasons if prompted to do so. Alternatively, select another tab, if appropriate.