When creating and editing a knowledge entry, Analysts can assign it a knowledge status. You can restrict the statuses that an Analyst with this Knowledge Management Security role can set or update.
Display the Knowledge Management Security Role details window, if it is not already on screen.
Select the Statuses tab.
Choose the settings you wish to assign to the security role:
Status Security is deselected by default and the role has access to all statuses. Select the option to specify particular statuses and the access you want to give.
To enable Analysts with the role to work with knowledge entries of a particular status, select the status in the Select Status table.
Select .
Tick the Own box to allow Analysts assign this status to their own knowledge entries.
To remove a status from the role, select it in the Selected Status List table, and select
Select to save the changes and close the window. Provide the Change Reasons if prompted to do so. Alternatively, select another tab, if appropriate.
