Searching for Tasks
You will likely be assigned tasks in addition to break/fix calls. ASM organizes your tasks through your workload the same as it does your other work.
ASM Core enables you to search for tasks and/or approvals using a variety of search criteria. This search function includes the ability to select both high- and low-level criteria to filter your search. You can, for example, search for tasks completed by a particular analyst, for a specific client and after a certain date.
Workload Search
You can view your tasks in the workload easily by viewing your outstanding items.
Quick Search
If the number you enter matches more than one entity (such as a KB, or a call number), a drop down will appear. Select Task in drop-down field.
The Task Details window for the corresponding task or approval appears.
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