Availability Management Security Roles

You can control permissions for viewing, creating and updating Outages, Schedules and viewing Availability Data for CMDB items using the Availability Management security roles.

Before you start

You must have Security Roles setup selected in the Admin tab of your own General Access security role before you can assign or remove permissions for any security roles.

1. Display the Availability Management Security Roles details window, if it is not already on screen.

2. Assign the permissions you want for the security role

Create Outage From Call	Analysts with this role can create an outage record while logging an incident
Create Outage From Task	Analysts with this role can create an outage record from a task
Create Outage From Request	Analysts with this role can create an outage record from a request
Outage Update	Analysts with this role can update the details of an outage
Browse Outages	Analysts with this role can browse through a list of outages and view their details
Create Schedules	Analysts with this role can create availability schedules
View Availability Data	Analysts with this role can view the availability information for CMDB items. Selecting this option enables the Availability option on the CMDB Item Explorer
Set Schedules and Targets	Analysts with this role can set the availability for CMDB items, and set targets against the availability
Set Public Holidays	Analysts with this role can designate a defined period as public holiday/s in the availability schedule

1. Select to save the changes and close the window. Provide the Change Reasons if prompted to do so.