Licensing model
The ASM Core licensing model has three elements: Alemba Service Manager™; Connectors; Analyst Licenses.
Last updated
Was this helpful?
The ASM Core licensing model has three elements: Alemba Service Manager™; Connectors; Analyst Licenses.
Last updated
Was this helpful?
Your main license key provides access to the system, including:
Asset Management
Configuration Management Database (CMDB)
Integration Platform
Knowledge Management
Self Service Portal
Service Desk
Workflow
These licenses are required by anyone logging in to Alemba Service Manager™ as an Analyst or External Contact. Those who only log in to the Self Service Portal as a User, or use the app or the Alemba API as a User, do not require licenses.
A site license is required for each instance of the production server. After you are licensed for Alemba Service Manager™, an unlimited number of Users can use the Self Service Portal. Logging in to the Self Service Portal does not consume a license.
No additional licensing is required to use the connectors, logic apps, or RestFul API.
Microsoft Teams/MS Teams
AD/Entra
SSO
Intune
SCOM
SCCM
Each third party connector supports a subset of use cases. For example, the Microsoft SCCM connector provides the ability to connect to Microsoft SCCM for discovery and population of the Federated CMDB.
Connectors connect Alemba Service Manager™ with third party technologies, as well . Some connectors are provided free of charge, automatically:
Each third party connector not listed above is independently licensed. See the for a list of supported connectors. Contact your Alemba® Account Manager for more information on licensing for other connectors.