> For the complete documentation index, see [llms.txt](https://docs.alemba.com/asm/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.alemba.com/asm/asm-hermes/setup-and-configure-asm/configuring-your-system/system-administration-settings/system-settings-menu/activity-log.md).

# Activity Log

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### Before you start

You must have **System Set Up** selected in the Admin tab of your **General Access security role**.

The period used to define how long event information is stored in the activity log is configured using the **Expire Event Messages field** in the System Settings window.
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1. Select the Menu button, then **Admin**, then select **System Administration**. The System Administration window appears.
2. In the Explorer pane, expand **System**, then select **Activity Log**. The **Activity Log** window appears. 

At the top of the window there are fields in which you specify the activity log you want to view:

<table data-header-hidden><thead><tr><th width="163"></th><th></th></tr></thead><tbody><tr><td><strong>Event Source</strong></td><td>Select from the drop down list of event sources:</td></tr><tr><td><strong>Date/Time operator</strong></td><td><p>The date for which you want to view the activity.</p><p>Starting the HERMES 10.2025.Q4 (10.6.9 GA Release) the Administrators can define specific time ranges within a single day and apply this operator across all Activity Log Events.<img src="/files/6gH1nL92VsmqCrTkAT0o" alt=""></p></td></tr><tr><td><strong>View Type</strong></td><td>Use the radio button to select the type of activity you want to view</td></tr></tbody></table>

| API                | <p>Events relating to the ASM Core API. See the <strong>API documentation</strong> for more information.</p><p>To improve system performance, API information and warning messages can be excluded from the Activity Log by configuring System Settings registry keys. Contact Alemba® Support for more information.</p> |
| ------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Auto Closed        | Information about calls automatically closed by rules configured in Configuring Call Auto Close Rules. The Activity Log contains a record for each call closed and includes the call number and the name of rule which closed it.                                                                                        |
| Config Portability | <p>Information about configuration data imported or exported through configuration portability.</p><p>The Windows Server Event Log records warning and events in more technical detail than the Activity Log. It will also display details of database and SQL related errors.</p>                                       |
| Emails             | Email messaging events                                                                                                                                                                                                                                                                                                   |
| External Interface | Information about calls logged through email as well as tasks closed by an email                                                                                                                                                                                                                                         |
| Log In             | Logins by Analysts                                                                                                                                                                                                                                                                                                       |
| Log Out            | Logouts by Analysts                                                                                                                                                                                                                                                                                                      |
| Pager/SMS          | Pager messaging events                                                                                                                                                                                                                                                                                                   |
| Query Engine       | Queries run against the server. When you are in Query mode there is an additional button that appears, Show SQL. Selecting this button will create a popup window displaying the SQL query for the currently selected row                                                                                                |
| Text Indexing      | Information about any text indexing process that was run on the system                                                                                                                                                                                                                                                   |

3\. If your system is partitioned and you want to filter your view by a specific partition, select a partition from the Partition list on the far right of the window.

4\. You can choose from the following actions from the **Activity Log** window:

<figure><img src="/files/5wQV9BE19iATXLyvYnha" alt=""><figcaption></figcaption></figure>

5\. Select the **Clear Date’s Events** toolbar button to clear all events from the table for the selected date. &#x20;

<figure><img src="/files/qi3tubO4KLve35FktdVg" alt=""><figcaption></figcaption></figure>

6\. In the message asking you if you want to delete all events prior to the selected date, select from:

<table data-header-hidden><thead><tr><th width="176"></th><th></th></tr></thead><tbody><tr><td>Yes</td><td>To delete all events prior to the selected date</td></tr><tr><td>No</td><td>To delete the events for the selected date</td></tr><tr><td>Cancel</td><td>To return to the events view without deleting any set of events</td></tr></tbody></table>