Self Service Portal Systems

You can create multiple Self Service Portal systems and then use ASM Designer to give them different skins (branding, fonts, and color schemes) and different menu panels (My Options).

Self Service Portal systems can be renamed, deleted, and restored. You do not need to specify aSelf Service Portal key or type the URL if you are logging in to the default Portal.

Creating a Self Service Portal system

Before you start

You must have Self Service Portal Setup enabled within your General Access Security Role in order to configure any Self Service administration settings.

  1. Select ≡ > Admin > System Administration. The System Administration window appears.

  2. In the Explorer pane, expand Self Service Portal.

  3. Select Self Service Portal Systems to display a browse table of existing systems. You can adjust the column widths if required.

  4. Select the New icon. A new row is added to the browse table.

  5. Complete the details.

Self Service Portal System Name

Type the name of the new system

Self Service Portal Key

Enter a unique identifier needed in the URL to access the new Self Service Portal.

If you specify Self Service Portal Key as SALES, the URL to access this Portal would be: http://.../systemname.aspx?Lite&Portal=SALES.

Default

Select to use this as the default Self Service portal system

Users will not need to specify Self Service Portal type the URL if they are logging in to the default Portal (http://.../systemname.aspx?Lite).

Display Name

Type the web page title to display in browser tabs and when added to Favorites. Leave blank to use the default web page title "Alemba® Self Service Portal".

Skin

Select the Skin to use for this system.

If you have permission to access to the ASM Designer through your security role, you can change the look and feel of each Self Service portal system by creating personalized Skins.

Home Page

Select the style of home page, either Default or Classic.

My Options

Select a menu pane configuration (My Options) for this system.

Multiple menu panes can be created and configured in Self Service Portal My Options in System Admin.

Portal Tables

Select the set of portal tables that you want to use to decide the columns that are displayed and the order in which they are shown.

Select to save the changes. Provide the Change Reasons if prompted to do so. Once you select the Save icon, the browse table displays the entries in alphabetical order.

If you have permission to access to the Designer through your security role, you can change the look and feel of each Self Service portal system by creating personalized Skins.

Deleting a Self Service Portal System

You cannot delete the system defined Self Service portal system. This is typically called Default, but may have been renamed by your system administrator.

  1. Select ≡ > Admin > System Administration. The System Administration window appears.

  2. In the Explorer pane, expand Self Service Portal.

  3. Select Self Service Portal Systems to display a browse table of existing systems. You can adjust the column widths if required.

  4. Select the system you wish to delete. Select the Delete icon. If you attempt to delete the system default, you will receive a warning message.

  5. Select Yes to continue or No to cancel.

  6. The deleted Portal System disappears from view, but it is not yet deleted from the system.

  7. Select the Save icon to save the changes. Provide the Change Reasons if prompted to do so.

  8. If necessary, you can reverse the delete using the undelete option.

Restoring a Self Service Portal system

  1. Select ≡ > Admin > System Administration. The System Administration window appears.

  2. In the Explorer pane, expand Self Service Portal.

  3. Select Self Service Portal Systems to open the window.

  4. Select the Deleted option to display deleted Self Service Portal systems.

  5. Select the system from the list.

  6. Select the Undelete Icon. The portal system disappears from view.

  7. Select the Save icon to save the changes. Provide the Change Reasons if prompted to do so.

  8. The Active option is automatically selected and you can see that the portal system has been recovered.