Configuring Button Labels

You can configure the names given to buttons on the Self Service Portal and in Nano and Core.

Changes to these properties only apply to the selected screen, with some exceptions.

Setting Field Properties

Before you start

  1. Before making amendments to the configuration of fields, we strongly recommend that you undertake appropriate training on ASM Designer.

  2. Exercise caution when using ASM Designer to modify designs which have been customized by Alemba® Professional Services. Contact your Alemba® account manager if you are uncertain about whether your actions will impact these customizations.

  3. To configure fields using ASM Designer, you must have Designer selected in your General Access Security Role.

  4. To maintain an audit trail of changes made to screens, forms and message templates, Designer must be selected in the Auditing window.

  1. Select the button you want to change. Small squares will appear in the corners and top and bottom edges of the selected field(s).

  2. The Field Settings tab is automatically displayed, and the field settings that you can edit for the selected field(s) on this screen are shown in the Field Properties table in the left pane.

  3. Any of the following may be displayed, depending on your button selection, for you to update as appropriate:

Label

The screen label for the button. The default value is the Display Name.

To prevent misalignment of the fields, the maximum of characters for the Qty field label should not exceed 15, and for the Order button should not exceed 25.

The label is only used on the screen you are editing, so the same button can have different labels on different screens. The exception to this rule is Order/Submit buttons on Service Action/Service Bundle Review screens, which are managed as follows:

The order for displaying the Order/Submit button is as follows:

  • If there is a label value in the individual Service Action or Service Bundle record in ASM Core, it is used.

  • If not, the label value in the CMDB Item Type window is used.

  • If this does not contain a value either, the value set in ASM Designer for the Service Action/Service Bundle Review Screens and Global Label for the Tile are used.

  • It is not possible to display a value set in ASM Designer on the Tiles.

Tooltip

Tooltip text for the field. For HTML editor fields, the tooltip is visible when hovering over the Full View hyperlink.

4. Select Save at the bottom of the window to save changes to the current screen. Save All saves changes to all open screens. If auditing is turned on, the Change Reasons window will display, prompting you to add a change reason.