EOS (ASM Version 10.5) Release Notes

Version 10.5.9.12206 is the General Availability release for ASM EOS. This release introduces a new install process along with new features and other improvements.

EOS 10.5.9 includes all previously released fixes up to and including Gaia 10.4.24.

What's New

Detailed information about What’s New in ASM can also be found at the Alemba Website

What’s new with Alemba Service Manager?

• Improved Install Process

• Revised Folder Structure

• Updated Analysts Preferences, Toolbar, and Navigation

• Alemba API Reporting Views

• Improved Call Forward Performance

• Improved Image Performance

• Improved Matching Panel Performance

• IPK Populate Workflow

• Printable Report

• Azure Alemba ITSM Connector

• Restrict Global Searching by Organization

• Send email from Analyst’s Default Group Email ID

• Added ‘Equal or below” for tiered lookup types

• Allow person template update via Alemba API

• Added Create, Update, and Delete operations to the Asset Link via Alemba API

• Enhanced Security

• Downloads

Updated Prerequisites

For detailed prerequisites please see the ASM EOS Prerequisites document.

• Windows Server 2019

• .Net Framework 4.7.2 (or later) must be installed before installing ASM (.Net 4.8 is installed by default in Windows Server 2019)

• .Net 5 is now required (and is installed automatically)

• PowerShell 5

• MAPI is no longer supported as an Email Protocol for Incoming or Outgoing Email

• Alemba Service Manager requires an SSL Connection (Using HTTPS).

How to Install

For detailed Installation guidance, ASM EOS Installation Guide.

Run the following PowerShell script and follow the instructions. This will download and install ASM along with all required windows features and pre-requisites. This installation method requires internet access.

Set-ExecutionPolicy -ExecutionPolicy Unrestricted -Scope Process -Force; Invoke-
WebRequest "https://alembareleases.blob.core.windows.net/asm-core/eos_latest" -
OutFile "$env:TEMP\Download_ASMCore.ps1"; Invoke-Expression"$env:TEMP\Download_ASMCore.ps1";

Windows Account Permissions

During Installation

The installation is performed using PowerShell and the account used to run the install scripts requires permissions for the following:

1. Set the PowerShell Execution Policy to Unrestricted for the current session.

2. Read and modify registry entries under HKLM:\SOFTWARE\Alemba

3. Install Windows Features using the Server Manager PowerShell module

4. Install other prerequisite susing Windows Installer (.netCore,C++redistributable)

5. Install windows services using InstallUtil.exe

6. Read and Modify c:\alemba

7. Write to c:\temp (fortheinstalllog)

In addition to the above, the EOS install process will uninstall older versions of vFire or ASM.

After Installation

ASM runs as a set of Windows Services and IIS Application Pools. Accounts for these processes are set during installation and all require the same permissions.

IIS Application Pools require the following permissions:

1. Read and modify registry entries under HKLM:\SOFTWARE\Alemba

2. Read and execute under C:\alemba\ServiceManager\web\systems

Explicit permissions for IIS Users may need to be set

Window Services require the following permissions:

1. Read and modify registry entries under HKLM:\SOFTWARE\Alemba

2. Read and modify under C:\alemba\ServiceManager\web\systems

3. Read and execute under C:\alemba\ServiceManager\services