# Submit a New Request

The main steps in managing a request are as follows:

1. Create the request, using the appropriate workflow template.
   * Click the request link in the main menu: 

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   * You can also create a request wherever you see this icon: ![](https://content.gitbook.com/content/nJaXUpCs46xyHtlQSUZo/blobs/dAJUyRH3B1W7niPjaJUA/image.png)
   * You can also clone an incident to a request using this icon and ASM will copy over all of the details to your new request: ![](https://content.gitbook.com/content/nJaXUpCs46xyHtlQSUZo/blobs/UdpEOtBUb66qPcxU06h3/image.png)
2. Select the workflow process and template you want to use

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3. Complete the details&#x20;

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4. Click Submit