System Settings Menu
You can configure ASM Core to accommodate your organization’s needs using options within the System group on the System Administration window.
You can do this by either specifying settings for the system as a whole, or setting values for fields that Analysts complete.
Once your system is configured and tested, ASM Core also enables you to port these settings to another ASM System. This helps organizations move from a test environment to a live environment.
To ensure the correct data can be ported through configuration portability, you should avoid specifying duplicate values in administration (such as call priorities).
Select Admin > System Administration.
The System Administration window appears.
Assuming you have the appropriate permissions in your security profile, on the Explorer pane from within the System menu, you can use the following options:
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