# Generating an ASM statistics report

The statistics may include: metadata on system usage, summary statistics, ASM file versions and server version information. This information is used solely by Alemba® for troubleshooting and improving the product. 

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**Applicable to Systems below HERMES (ASM Version 10.6)**

**Alemba® cannot identify or contact individual users from this information.**

The ASM Statistics Tool gathers information from all ASM System servers that are connected to the **same** database, with ASM Administrative Service running. 

Results from each server are included in the report.
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You must grant the following permissions to the ASM System SQL database account:\
VIEW DATABASE STATE permission for the ASM database\
VIEW SERVER STATE permission on the database server
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To generate a System Statistics report:

1. Select Menu, then **Help**, then **ASM Statistics**.
2. The ASM Statistics window appears.
3. If required, in the **Additional Email Address** field, you can specify an additional email recipient address.
4. The ASM System automatically sends the report to Alemba® Support.
5. Select **Execute** to generate and then email the report.

   Alemba®. To cancel the report, select **Cancel**.
6. Select **Close** to close the window.

Reports are stored here by default: c:\Program Files\Alemba\ASM\SystemName\Log

Users can participate in ASM development by submitting monthly system statistics to Alemba®, who analyze it for usage patterns and identify and prioritize enhancements and new features. For more information, see **System Settings** on page 1.