# Cloning Your Tickets

{% hint style="info" %}
The Ticket must be open and not in a Resolved or Closed state.

The ability to Clone tickets os configured by your organization and may not be available to your profile.  If this is a function you believe you should have, please see you ASM System Admin.
{% endhint %}

To locate a ticket to clone, simply search for it in your open tickets.

1. Open the ticket you want to clone.
2. Click the "**Clone**" button

<figure><img src="/files/T5j49yzBXXCx9Lz0GLpk" alt=""><figcaption></figcaption></figure>

3. A new ticket will load with all of the previously entered details.  Update that which is necessary, then, click "**Submit**".

<figure><img src="/files/Ryb5e8etcyJCR1GMnYyp" alt=""><figcaption></figcaption></figure>


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