# Using Call Scripts in Core
{% hint style="info" %}
Scripting is not available in the NANO Application
{% endhint %}
When Call Scripts have been enabled in ASM Core, Analysts are able to access these scripts from the Links menu in any Call (ticket).
1. Click the **Resolution Menu** in the **Links** window
2. If a Script is available, you will see a menu option for **Script**
3. Click **Script**
4. Select from the list the call script to use - **Each row in the Script table corresponds to a question and potential Solution.**
5. Step through the script with the User and record your actions and answers - **If you want to start over, clear the session using the "Clear" button to clear out previous answers and prevent the answers being written to the history of the Call.**
6. When you have completed the script, click **Save** to commit the interaction to the History of the Call.
### Self Service Portal
