External Supplier Statuses
When an organization is designated as an External Supplier, the Analyst can give it an external supplier status. You can define as many of these statuses as you wish. You can also rename and delete external supplier statuses.
External Supplier vs. External Contact
External Supplier: An organization or an individual that provides goods or services to your company. They play a key role in your supply chain, impacting various aspects of your business operations, from product quality to delivery timelines.
External Contact: An individual or point of contact within external organizations such as suppliers, partners, or customers. They may or may not have a direct impact on the supply chain but are essential for communication and relationship-building purposes.
Why Tracking External Suppliers is Important:
Enhanced Supply Chain Management: By tracking your external suppliers, you gain better visibility into your supply chain, enabling more efficient management of supplier performance, product quality, and delivery schedules.
Risk Mitigation: Understanding who your suppliers are and how they fit into your operational processes helps in identifying and mitigating potential risks.
Compliance and Auditing: Keeping detailed records of your suppliers aids in compliance with industry regulations and simplifies the auditing process.
Cost Management: Tracking and analyzing supplier performance and costs can lead to more informed decisions, potentially reducing expenses.
Linking Contracts and Providing a Special Portal:
Linking Contracts: It’s advisable to link contracts to your external suppliers in your CMDB (Configuration Management Database). This practice ensures that all agreements are documented, easily accessible, and manageable, helping in enforcing compliance, managing risks, and optimizing negotiations.
Special Portal Access: Providing suppliers with access to a special portal (External Supplier Portal) enhances communication, collaboration, and transparency. This digital collaboration tool streamlines processes and fosters stronger supplier relationships.
Implementing these strategies not only optimizes your external supplier management but also contributes to overall operational efficiency and effectiveness.
Creating an External Supplier Status
Select the Menu button, then Admin, and then select System Administration. The System Administration window is displayed.
In the Explorer pane expand CMDB.
Select External Supplier Status to open the window.
Select the new icon. A new row is added to the browse table.
In the Name list, type the name or description of the new external supplier status.
Repeat for each status you want to create.
Save the changes.
Provide the Change Reasons if prompted to do so.
Renaming an External Supplier Status
Select the Menu button, then Admin, and then select System Administration. The System Administration window is displayed.
In the Explorer pane expand CMDB.
Select External Supplier Status to open the window.
Select the external supplier status entry you want to rename.
Type the name you want to assign for the selected external supplier status.
Save the changes.
Provide the Change Reasons if prompted to do so.
Deleting an External Supplier Status
You cannot reverse this procedure. If you delete an external supplier status by mistake, you have to re-create the entry by creating a new external supplier status.
Select the Menu button, then Admin, and then select System Administration. The System Administration window is displayed.
In the Explorer pane expand CMDB.
Select External Supplier Status to open the window.
Select the external supplier status entry you want to delete.
Select the delete icon. If you attempt to delete the system default, you will receive a warning message.
Save the changes.
Provide the Change Reasons if prompted to do so.
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