ASM Nano

NANO has no administrative functions. It is not designed for power users or System Administrators.

To administer system settings, design templates, screens and reports, work with other entity types, or to perform Service Desk functions such as cloning and linking, Analysts and System Administrators must use ASM Core.

Important Points

1. Analysts may see a subset of these functions, dependent on the Security Roles assigned them by the system administrator. To perform functions not included in this list, analysts must use ASM Core.

2. Nano is not available for Users and External Contacts, who should continue to use the Self Service Portal. An analyst who also has User or External Contact selected in their person record can still log into Nano and will be presented with the same options as other analysts in Nano with the same Security Roles.

3. Analysts who create and modify Contracts in ASM Core cannot work with Contracts in Nano because Contracts are not a function available in Nano.

4. Analysts who can create calls in ASM Core can also create calls in Nano because the analyst has the appropriate Security Role permissions and because the function is available in Nano.