Searching for Tasks

You will likely be assigned tasks in addition to break/fix calls. ASM organizes your tasks through your workload the same as it does your other work.

ASM Core enables you to search for tasks and/or approvals using a variety of search criteria. This search function includes the ability to select both high- and low-level criteria to filter your search. You can, for example, search for tasks completed by a particular analyst, for a specific client and after a certain date.

You can view your tasks in the workload easily by viewing your outstanding items.

  1. If the number you enter matches more than one entity (such as a KB, or a call number), a drop down will appear. Select Task in drop-down field.

  2. The Task Details window for the corresponding task or approval appears.

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