Disposal Methods

You can define different disposal methods, that is, describe the ways CMDB items can be disposed of. Analysts can select a disposal method when specifying the CMDB item details such as discarded, sold, damaged or stolen.

Tracking disposal methods in the ITSM Application's CMDB (Configuration Management Database) is crucial for several reasons:

1. Regulatory Compliance

Many industries have strict regulations around the disposal of IT assets, especially those containing sensitive data. Proper disposal methods ensure compliance with these regulations, avoiding potential legal penalties.

2. Financial Management

By tracking disposal methods, organizations can better manage their assets' lifecycle and potentially recover value through resale or recycling, optimizing the total cost of ownership.

3. Environmental Responsibility

Proper disposal minimizes the environmental impact of discarded IT equipment. Tracking these methods ensures that the organization is responsibly recycling or disposing of items in an environmentally friendly manner.

4. Security

Ensuring that disposal methods include data wiping or destruction prevents data breaches from improperly disposed assets, protecting the organization's and its customers' sensitive information.

5. Inventory Accuracy

Keeping accurate records of disposed assets helps maintain an up-to-date CMDB, improving decision-making for IT asset management and procurement planning.

In summary, tracking disposal methods in the CMDB is fundamental for regulatory compliance, financial optimization, environmental stewardship, security, and maintaining an accurate inventory.

Creating a Disposal Method

Before you start

You must have CMDB Setup enabled within your General Access security role in order to configure any CMDB administration settings. Depending on if or how your system is partitioned, ensure that you are working in the correct partition.

1. Select the Menu button, then Admin, and then select System Administration. The System Administration window is displayed.

2. In the Explorer pane expand CMDB.

3. Select Disposal Methods to open the window.

4. Select the new icon. A new row is created in the browse table.

5. In the Name list, type the name or description of the new disposal method.

6. Repeat for each disposal method you want to create.

7. Save the changes.

8. Provide the Change Reasons if prompted to do so.

Once you select to save, the browse table displays the entries in alphabetical order.

Renaming a Disposal Method

1. Select the Menu button, then Admin, and then select System Administration. The System Administration window is displayed.

2. In the Explorer pane expand CMDB.

3. Select Disposal Methods to open the window.

4. Select the Disposal method entry you want to update. The entry is highlighted.

5. Type the name you want to assign for the selected disposal method.

6. Save the changes.

7. Provide the Change Reasons if prompted to do so.

Deleting a Disposal Method

You cannot reverse this procedure. If you delete a disposal method by mistake, you have to re-create it by creating a new disposal method.

1. Select the Menu button , then Admin, and then select System Administration. The System Administration window is displayed.

2. In the Explorer pane expand CMDB.

3. Select Disposal Methods to open the window.

4. Select the Disposal method you want to delete. The entry is highlighted.

5. Select the delete icon. If you attempt to delete the system default, you will receive a warning message.

6. Save the changes.

7. Provide the Change Reasons if prompted to do so.