System Settings Menu

You can configure ASM Core to accommodate your organization’s needs using options within the System group on the System Administration window.

You can do this by either specifying settings for the system as a whole, or setting values for fields that Analysts complete.

Once your system is configured and tested, ASM Core also enables you to port these settings to another ASM System. This helps organizations move from a test environment to a live environment.

To ensure the correct data can be ported through configuration portability, you should avoid specifying duplicate values in administration (such as call priorities).

Select Admin > System Administration.

The System Administration window appears.

Assuming you have the appropriate permissions in your security profile, on the Explorer pane from within the System menu, you can use the following options:

Your Organization

To enter your organization name and view license details

Partition Settings

To configure a partitioned system

System Settings

To configure system wide settings

System Partitions

To create, view and delete partitions

Security Profiles

To manage security profiles which limit access to information

Server Time Zone

To set the ASM Core server time zone

Hours Definition

To create and manage work and maintenance schedules

Public Holidays Definition

To define public holidays in different zones/countries

Reset References

To reset the base reference numbers used in the system

System Source Titles

To assign new names to the system defined source titles

Browse Limits

To set the limits on searches, etc


To configure settings for messaging within ASM Core

Message Types

To assign message templates to message types

Email Settings

To configure incoming and outgoing mail servers

Pager Settings

To configure the settings for servers dealing with pager messages

Pager Types

To assign templates to different pager types

Activity Log

To view a log of activities or events that have occurred on the server

Stored Procedures

To view a list of programs precompiled by Alemba® that can be used to configure your system, and activate the ones you want

System Titles

To configure column titles used in browse tables

Quick Launch

To view and create shortcuts to launch URLs

Quick Notes

To manage quick notes, used when Analysts log/action calls, requests and tasks


To enable/disable the requirement for an Analyst to specify a change reason when they make a change to a setting in Administration or a screen, form or message template in ASM Designer.

User Search Field Settings

To configure the search field settings for the Self Service Portal. For Example, allowing a CMDB item lookup by serial number or asset tag.

Analysts Search Field Settings

To configure the search field settings for the Core and Nano interfaces. For Example, allowing a CMDB item lookup by serial number or asset tag or a user lookup by USERID or Phone number.

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