Activity Log

You can view a log of activities or events that have occurred on the server. You can then export or print the results.

Before you start

You must have System Set Up selected in the Admin tab of your General Access security role.

The period used to define how long event information is stored in the activity log is configured using the Expire Event Messages field in the System Settings window.

  1. Select the Menu button, then Admin, then select System Administration. The System Administration window appears.

  2. In the Explorer pane, expand System, then select Activity Log. The Activity Log window appears.

At the top of the window there are fields in which you specify the activity log you want to view:

Event Source

Select from the drop down list of event sources:


Events relating to the ASM Core API. See the API documentation for more information.

To improve system performance, API information and warning messages can be excluded from the Activity Log by configuring System Settings registry keys. Contact Alemba® Support for more information.

Auto Closed

Information about calls automatically closed by rules configured in Configuring Call Auto Close Rules. The Activity Log contains a record for each call closed and includes the call number and the name of rule which closed it.

Config Portability

Information about configuration data imported or exported through configuration portability.

The Windows Server Event Log records warning and events in more technical detail than the Activity Log. It will also display details of database and SQL related errors.


Email messaging events

External Interface

Information about calls logged through email as well as tasks closed by an email

Log In

Logins by Analysts

Log Out

Logouts by Analysts


Pager messaging events

Query Engine

Queries run against the server. When you are in Query mode there is an additional button that appears, Show SQL. Selecting this button will create a popup window displaying the SQL query for the currently selected row

Text Indexing

Information about any text indexing process that was run on the system


The date for which you want to view the activity

View Type

Use the radio button to select the type of activity you want to view

3. If your system is partitioned and you want to filter your view by a specific partition, select a partition from the Partition list on the far right of the window.

4. You can choose from the following actions from the Activity Log window:

5. Select the Clear Date’s Events toolbar button to clear all events from the table for the selected date.

6. In the message asking you if you want to delete all events prior to the selected date, select from:


To delete all events prior to the selected date


To delete the events for the selected date


To return to the events view without deleting any set of events